I asked ChatGPT to prepare me an email draft for requesting a replacement of my damaged green garbage bin. It worked very well – I just needed to copy and paste the email to the city service, and I got the reply from the city on the next business day and received a new bin on the garbage collection day!
ChatGPT drafted email
Request for Replacement of Damaged Green Garbage Bin
Dear City of XXX Service,
I hope this message finds you well. My name is XXX, and I am a residential customer residing at the following address:
… … …
I am writing to you to request a replacement for our green garbage bin. Unfortunately, over the past few years, our current bin has suffered from significant cracks and damages, rendering it less effective and harder to use. The situation has reached a point where it is necessary for us to request a new bin.
We understand that items like these suffer from wear and tear over time, and we appreciate your understanding and assistance in addressing this issue. Please let me know if there is any additional information needed or if there are any procedures that I need to follow in order to facilitate this replacement.
Thank you very much for your attention to this matter. I am looking forward to hearing from you soon.
Reply from City of XXX Service
Thank you for contacting XXX regarding your damaged container. I understand how frustrating it can be to receive a delayed response to your request. I apologize for this experience and assure you I will work to resolve this matter with the highest priority.
I have arranged for the replacement of the trash container to take place on 06/02/2023. Please ensure your damaged container is placed at the curb on or before 06/02/2023, so our driver has easy access to replace it. Your confirmation number is 237112.
If you have any additional questions, please feel free to respond to this email or chat with us online at xxx.
Thanks again for contacting XXX. We appreciate the opportunity to be your environmental service and solutions partner.
It works!
We got a new bin on the garbage collection day, and here is the photo of the new bin! :)
